This Privacy Policy explains how Heybi Studio (“Heybi”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit https://heybi.com and interact with our website and services.
We operate as a small independent studio. We respect your privacy and only collect information necessary to operate our website, respond to your inquiries, and improve your browsing experience.
Information We Collect
Information You Provide Directly
When you contact us through our website Contact Form or email, you may provide:
- Contact details: Your name and email address.
- Project details: Project goals, style preferences, timeline, budget range, and any reference links you choose to share.
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically:
- Analytics data: With your consent, we use Google Analytics 4 to collect aggregated metrics including page views, referring websites, general geographic region (country or city level), device type, browser type, and interactions (such as adding items to cart or clicking preview links).
- Local Storage: We store your shopping cart items locally in your browser (
heybi_cart) so you can resume browsing without losing selected items. This data stays on your device and is not transmitted to external analytics servers.
How We Use Information
We use the collected information for the following purposes:
- To respond to your inquiries: Addressing your questions, product support requests, or custom design project estimates.
- To improve our website: Analyzing aggregate traffic patterns to understand which fonts and templates interest visitors most.
- To maintain website functionality: Ensuring cart persistence and smooth navigation.
- To comply with legal obligations: Preventing fraud and securing our systems.
Legal Basis (GDPR)
If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for collecting and using your personal data includes:
- Consent: For non-essential cookies and analytics tracking via Google Analytics.
- Contract or Pre-contractual steps: For communicating with you and preparing custom project proposals requested through our contact form.
- Legitimate Interests: For operating, securing, and maintaining the functionality of our website.
Third-Party Services
We work with trusted third-party service providers to support our operations:
- Google Analytics (Google LLC): Used for privacy-conscious website traffic analysis. You can accept or decline analytics tracking at any time using our Cookie Settings.
- Google Fonts (Google LLC): Used to deliver web fonts. Your IP address may be processed by Google servers during font file retrieval.
- Formspree (Formspree Inc.): Handles contact form processing and routes submissions securely to our studio inbox.
- Payhip & External Marketplaces (Payhip, Etsy, Envato): Product purchases and checkout processes are completed through external platforms. When completing an order, your transaction data is governed by the respective platform’s privacy policy.
Data Retention
- Inquiry messages: Retained only as long as necessary to complete your support request or project discussion, or as required for basic accounting and communication records.
- Analytics data: Google Analytics retention is configured to the standard minimal retention period for event data.
- Local storage data: Cart items and cookie consent preferences remain in your browser until you clear your browser cache or reset your preferences.
Your Rights
Depending on your location, you have rights regarding your personal information under applicable data protection laws (including GDPR and CCPA):
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data (“Right to be Forgotten”).
- Right to Withdraw Consent: Revoke your consent for analytics cookies at any time via our Cookie Settings.
To exercise any of these rights, please send us a message via our Contact Form or email us at support@heybi.com.
Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out through:
- Contact Form: heybi.com/contact
- Email: support@heybi.com